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Terms and Conditions

The following page highlights important terms and conditions in respect of TideTimes.org.uk and its associated business:

Terms Used

Throughout this page, 'us', 'our' and other first-person terms shall apply to the TideTimes.org.uk website, its staff and representatives. 'You', 'your' and other second-person terms shall apply to the person reading this page and using the website.

'The Site' shall refer to the domain, web server and collection of scripts, data and images involved in the presentation of the website at https://www.tidetimes.org.uk and variations thereof.

Website Conditions of Use

The site is designed to offer free basic predictions for UK locations to visitors, with the option to purchase various related products.

This website should not be used in any way not intended by us. You may not use automated scripts, programs or other tools to access the data in bulk.

You may not use the site to transmit illegal or objectionable material, to harrass any person or persons, to breach any law (including Copyright law) or in a way that disrupts the functionality and availability of the site.

Online Payments

All prices are displayed including the appropriate rate of UK VAT. 

Depending on the user's selection, the site will direct users to either Nochex or PayPal as part of the checkout process in order to safely make a payment online. We are not responsible for the functionality or reliability of these 3rd-parth sites or any losses incurred by the user for using those sites.

After completing a purchase you should receive one email from the Payment Processor you selected and one email from us confirming that your order has been received.

Delivery Policy

We endeavour to post your physical purchases at the earliest opportunity. At a minimum we post every weekday at 5pm and for this reason the cutoff for ordering physical items is 3pm. Orders for physical items placed over the weekend are usually sent in a separate delivery on Monday morning. 

Various factors can affect delivery times and as such we cannot guarantee a delivery date for your order.

Digital items such as Website Subscriptions, PDF tide tables and TidePoint data files are usually available sohortly after purchase, however please be advised that timely availaility is reliant on notification from the payment processor that a payment has been successfully taken, and that this process can take anywhere from a few seconds to several hours.

Unless otherwise stated, all goods sold on the site are produced on demand, either manually in case case of physical items or electronically in the case of digital purchases.

Refunds Policy

For physical items, if you are not happy with your purchase or have purchased the wrong item by mistake, you can return them to us within 14 days for a full refund including postage. You do not need to contact us first, though it is appreciated.

Digital items cannot be returned/refunded unless they are proven faulty, are not fit for purpose or are not as described. 

If we notice two orders to the same address, and those orders would have resulted in a lower postcal cost, we will combine the orders into one and make a part refund of your second payment to cover the difference in postage. 

General

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. If any of these terms and conditions is held by any court to be unlawful, invalid or unenforceable, in whole or in part, this shall not affect the validity of the remainter of the terms and conditions.

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This page was last updated on 3rd March 2021.

©2009-2021 Dick Dolby, all rights reserved. No part of this website may be reproduced without permission.

This web-site has been derived in part from material obtained from the UK Hydrographic Office with the permission of the UK Hydrographic Office and Her Majesty's Stationery Office
NOTICE: The UK Hydrographic Office (UKHO) and its licensors make no warranties or representations, express or implied, with respect to this product.
The UKHO and its licensors have not verified the information within this product or quality assured it.
©British Crown Copyright, 2019